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How 22bet22 Handles Your Personal Data

Your account information, payment details, and activity on 22bet22 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Data transparencybKash & Nagad payment privacyAccount security controlsYour right to request deletion
22bet22 How 22bet22 Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Payment Data Isolation bKash, Nagad, and Rocket transaction references are stored separately from your gameplay history. Payment processors handle wallet authentication; we only receive confirmation and reference codes.
Cookie and Session Controls We use session cookies to keep you logged in across your mobile browser and desktop. You can clear cookies at any time; doing so will end your active session and require a fresh login with OTP verification.
Account Security and Access Logs Every login to your 22bet22 account is timestamped and tied to a device fingerprint. If we detect a login from an unrecognised device, an OTP is sent to your registered number before access is granted.
Retention and Deletion We keep your account data for as long as the account is open and for the legally required period after closure. Submit a deletion request via live chat and we will confirm the timeline based on applicable obligations.
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat from your account dashboard to raise a data access or correction request. Our support team handles privacy queries directly — no third-party ticketing system.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record and respond without delay.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

We collect your name, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log your device type and IP address at each login for security purposes.

No. Your wallet PIN is entered directly in the bKash or Nagad app and never passes through our system. We only receive a transaction reference and confirmation status from the payment processor.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and share the data we hold on your account within the timeframe required by applicable law.

Send a deletion request through live chat or support email. We will process it and confirm what can be removed immediately and what must be retained to meet legal obligations in your region.

We share data only with payment processors and fraud-prevention services where necessary to complete transactions or meet legal requirements. We do not sell personal data to advertisers or marketing companies.

Retention periods depend on applicable local law and regulatory requirements in your eligible region. After the required period, account data is deleted or anonymised from our active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.